Terms of Use and Privacy Policy

Terms of Use and Privacy Policy


By accessing, using, or otherwise utilizing www.samarbeteefterskilsmassa.se (referred to as "The Digital Intervention"), you accept to be bound by these terms of use.

The Digital Intervention is offered by Samarbejde efter Skilsmisse ApS, CVR number 38726374, Ordrup Station 1, 2920 Charlottenlund (referred to as "Samarbejde efter Skilsmisse"), which has given several municipalities and authorities the right to make The Digital Intervention available to the public.

The content on The Digital Intervention is intended for information purposes only.

The information on The Digital Intervention should not be used as a substitute for competent professional advice or treatment from a qualified and licensed psychologist (or equivalent).

If you have any questions or concerns about your mental health, you should always seek professional advice. The Digital Intervention should only be seen as a supplement to competent professional advice.

The content on The Digital Intervention may not be used as a basis for diagnosis.

The use of The Digital Intervention is at your own risk, and Samarbejde efter Skilsmisse and other actors are not responsible in any way, either directly or indirectly, for damages or problems resulting from the use or misuse of information included in The Digital Intervention, in courses, or in other functions.

All material, including all intellectual property rights, on The Digital Intervention exclusively belongs to Samarbejde efter Skilsmisse. The material may not be copied, sold, distributed, or otherwise reproduced without express written permission from Samarbejde efter Skilsmisse.

However, users are free to print material for private, non-commercial use under these conditions:

The documents remain complete, unedited, and unchanged. No fee is charged for private lending of the material. Copyright and Samarbejde efter Skilsmisse's name are explicitly cited as the source, and these terms of use are attached.

If you do not accept the above terms for using The Digital Intervention, you are requested to leave or refrain from using The Digital Intervention.

Support Questions

Samarbejde efter Skilsmisse's support is available to assist you with any questions, suggestions, or problems regarding The Digital Intervention.

Requests to Samarbejde efter Skilsmisse are made via the following email address: support@samarbeteefterskilsmassa.se. When you contact Samarbejde efter Skilsmisse's support, a case is established in our case management system.

Please note that regular email messages are not encrypted until May 1, 2023. Therefore, Samarbejde efter Skilsmisse discourages sending confidential and/or sensitive personal information to us via email, such as social security numbers, health information, or other sensitive data. From May 1, 2023, support@samarbeteefterskilsmassa.se will be encrypted, but we still encourage avoiding details such as social security numbers, health information, and detailed information about family relationships as this information is not necessary for us to assist in support.

According to the law, Samarbejde efter Skilsmisse generally cannot process sensitive and confidential personal information without consent. This applies to both personal information regarding yourself and others. Therefore, Samarbejde efter Skilsmisse deletes all sensitive and confidential personal information that you have provided to us but that we determine we cannot legally process.

Privacy Policy

Samarbejde efter Skilsmisse processes your personal data in accordance with the organization's privacy policy.

Samarbejde efter Skilsmisse has established this privacy policy to inform you about how we process personal data in connection with the fulfillment of our obligations, including the legal basis for the processing. Here, we also inform you about your rights in connection with our processing of your personal data.

Overall, Samarbejde efter Skilsmisse processes the information we receive in accordance with applicable data protection legislation at the time, including the General Data Protection Regulation ("GDPR") and the Data Protection Act ("DsL"). In this context, we are aware that the different pieces of information should be treated with respect for your privacy and the confidentiality of the information.

Samarbejde efter Skilsmisse is not a government agency, and therefore, we do not make decisions. We are also not subject to the Administration Act or the Public Access and Secrecy Act.

Protection of your privacy and storage and use of personal data

The data controller for the processing of your personal data is:

Samarbejde Efter Skilsmisse ApS

Ordrup Station 1

2920 Charlottenlund

CVR number 38 72 63 74

Email: support@samarbeteefterskilsmassa.se

  1. Introduction

1.1 This privacy policy ("Policy") describes how Samarbejde Efter Skilsmisse ApS ("us", "we" or "our") processes personal data in connection with the use of the SES platform. 1.2 The Policy is designed and made available to comply with the General Data Protection Regulation (2016/679 of 27 April 2016) ("GDPR") and its rules on information duty.

  1. Types of personal data processed

2.1 We process personal data about you when it is relevant and in accordance with applicable law. Depending on the circumstances, the processed personal data may include the following types of personal data: a) name, b) email, c) telephone number, d) IP address. In addition, we process the following personal data: information about the home municipality, job title, number of children, and data on the creation and activation of a user profile.

2.2 We collect your personal data from you and, when relevant, from external sources. In cases where one or more users use the SES platform in connection with their work, personal data may be received from the user's employer, who will be a customer in relation to Samarbejde Efter Skilsmisse. Personal data may be collected from the customer/employer to create the customer's employees as users in the SES platform or in relation to professional mediation.

2.3 If we need to collect and process additional personal data than those stated above, we will inform you of this at the time of collection. Such information may also be provided by updating this policy.

  1. Purpose of processing personal data

3.1 We only process your personal data if we have a legitimate purpose and, in such cases, in accordance with GDPR rules. The personal data may, depending on the circumstances, be processed for the following purposes: a) To be able to deliver or offer the services or products and/or sales offers that we provide. b) To respond to inquiries and/or complaints from users, customers, or members. c) To provide service notifications and information to users, customers, or members. d) To be able to provide support and service notifications, including answering questions or complaints and sending updates about our products and services. e) To improve our products, services or website.

  1. Legal basis for processing of personal data

4.1 We only process your personal data when we have a legal basis for processing in accordance with GDPR. The processing of personal data depends on the specific circumstances based on the following legal basis for processing: a) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in accordance with GDPR, Article 6.1(f). b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract, in accordance with GDPR, Article 6.1(b), last sentence.

  1. Disclosure and transfer of personal data

5.1 We only disclose personal data to others when permitted or required by law, including when relevant and on your or the data controller's specific request.

5.2 We disclose personal data to the following recipients within the EU/EEA: a) Data processors. SES's data processors who have access to user data from the SES platform have all entered into a data processing agreement with SES. If you want an overview of SES's data processors, please contact our support: support@samarbeteefterskilsmassa.se

5.3 If Samarbejde Efter Skilsmisse is a data processor for one or more customers, this means that we process personal data on behalf of the customer. Personal data that we process for the relevant customer will be shared with the customer who is responsible for the data. We will not disclose personal data about persons who have registered directly on our website, as Samarbejde Efter Skilsmisse is responsible for this data and not the customer.

5.4 We generally use various external and professional organizations as suppliers and partners to deliver or assist us in delivering our services and products. The external organizations will not receive or process personal data unless the law allows the transfer and processing of such data. If the external organizations or partners are data processors for us, their processing of personal data always takes place in accordance with a data processing agreement that meets the legal requirements. If the external organizations or partners are independent data controllers, their processing of personal data is in accordance with their own confidentiality, data protection, or privacy policy, which the external organizations will inform about, unless the law requires otherwise.

5.5 We do not transfer personal data to countries or international organizations outside the EU/EEA unless necessary at your specific request.

  1. Deletion and storage of personal data

6.1 We will keep your personal data as long as necessary for the purposes mentioned. Generally, information about general inquiries and other communication will be deleted after 1 year, unless there are specific reasons to keep the data for a longer period in specific cases. User profiles and associated personal data will be deleted when the user has not logged into the Digital Intervention for more than one year.

  1. Your rights

7.1 As a registered person, you have a number of rights:

  • You have the right to request insight into which personal data we process about you, the purpose of the processing, and whether we disclose the personal data to others.
  • You have the right to have incorrect personal data about you corrected.
  • In some cases, you have the right to have certain personal data about you deleted. In some cases, you have the right to restrict the processing of your personal data, so that we only store your personal data for a certain period.
  • In some cases, you have the right to object to our processing of your personal data based on reasons and circumstances related to your particular situation.
  • You have the right not to be subject to an automated decision without human involvement, unless the decision is necessary for your employment with us, or if the decision is lawful or based on your express consent.
  • If we have obtained your consent to part of our processing of your personal data, you always have the right to withdraw your consent. If you choose to withdraw your consent, it does not affect the legality of the processing based on the consent, before the withdrawal.
  • In some cases, you have the right to data portability of personal data that you have provided to us.

7.2 You can always complain to the Swedish Data Protection Authority.

7.3 There may be conditions or limitations to these rights. Therefore, it is not certain that you, for example, have the right to data portability in the current case - this depends on the specific circumstances of the processing activities.

  1. Changes to this policy

8.1 We reserve the right to update and change this policy. If we change the policy, we will update the date and version at the top of the document. For significant changes, we will notify you through a visible notice on our website, by email, or other communication channels.

  1. Contact information

9.1 You are welcome to contact us at the contact email address below if you:

  • do not agree with our processing
  • believe that our processing of your personal data violates the law
  • have questions or other comments about this policy
  • want to exercise one or more of your rights as a registered person.

For questions or comments about this policy or when you want to exercise one or more rights, you can contact us at support@samarbeteefterskilsmassa.se.